Most items in my shop are ready to ship in 2 days. Custom postcards take about a week, and custom magnets and ornaments take 2-3 weeks. If you have a hard deadline, please contact me to see if your order will make it in time.
All items are packaged in cellophane or boxes and ready to give as a gift. Paper items are shipped sandwiched between something rigid to prevent damage during shipping. If you prefer a more eco-friendly option, ask me to exclude cellophane packaging when you check out.
BULK ORDER DISCOUNTS
Bulk order discounts are available when you order 12 or more of the same product with the same design. I often work with realtors and other professionals looking to purchase items in bulk to give to their clients. Please message me if you are interested in bulk discounts.
CUSTOM AND PERSONALIZED ORDERS
Cards and postcards are printed to order and can be customized for an extra fee when you order 12 or more of the same design (or 10 or more postcards of the same design). I do not customize single cards or postcards. Magnets can also be customized for an extra fee but require 2-3 weeks production time. Sorry, mugs, tattoos, screen printed apparel, towels, and totes can’t be customized because of the complicated process involved in making them. If you require a digital proof of your customized item, let me know at check out. I will edit the design as many times as you'd like until it's exactly the way you want it. If you are absolutely not happy with the proof, I will refund your payment minus a $10-$20 design fee. After production has begun on your custom order, no refunds will be given and no cancellations will be accepted. Sorry, I no longer offer completely custom designs from scratch such as wedding invitations and business logos.
I am often asked if I can print someone else's design on a tshirt or tote bag. I stay pretty busy producing my own designs and can't take on extra work. I would also be charging custom and handmade prices. A local print shop would be much cheaper and faster than I could be. I can recommend local print shops and screen printers in Knoxville.
SHOPPING LOCALLY / LOCAL PICK UP
I now offer a local pick up option at checkout. There are also lots of great shops in Knoxville that carry my products. Please check my stockists page to see if a shop near you carries my products. Each shop curates their own offerings so not every shop will carry every item. Check with the shop before making a special trip.
I work with over 100 retailers nationwide. If you're a retailer interested in carrying my products, visit my wholesale inquiries section to get in touch!
Screen printed items can be machine washed and dried on low. Wash in cold water inside out to prevent shrinking. Mugs are dishwasher and microwave safe, but for the best results, wash by hand to prevent color fading over time.
I take pride in the quality of my work. I check every product before packaging it. Because the quality of the product is more important to me than creating products cheaply and quickly, large orders may take longer for me to produce (especially wholesale orders). I carefully choose the highest quality papers and apparel. All of the paper I use is acid and lignen free. I try to use eco friendly products as much as possible. "Natural" paper products are made from 100% post consumer waste, and "natural" towels are not chemically processed, color treated, or bleached. All apparel is made in the USA by companies with strict labor regulations.
These products are intended for adults! Some of my products contain small parts not suitable for children under 3.
Sorry, I am unable to offer donations at this time.