why don't you offer free shipping?
I wish I could offer free shipping on all orders, but it is not cost effective for me at this time. If you find a shop that offers free shipping on cards, they are probably shipping the card as a letter which means it is not protected from bends and dents during shipping, and it won't come with tracking. I provide rigid or bubble mailers and tracking for all of my orders so you'll know when it's supposed to arrive and I can be sure it will arrive undamaged. The only exception is that stickers ship in an envelope and don't include tracking to keep costs low. I usually include freebies with each purchase to make up for the cost of shipping.
Is a more eco friendly packaging available?
Most of my products are packaged in cellophane to prevent moisture damage during shipping. If you prefer a more eco friendly option, just leave me a note when checking out.
do you offer BULK ORDER DISCOUNTs?
Bulk order discounts are available when you order 12 or more of the same product with the same design. I often work with realtors and other professionals looking to purchase items in bulk to give to their clients. Please message me if you are interested in bulk discounts.
can i have a product customized?
Some of my products allow for personalization in the listing. For other items: Cards and postcards can be customized when you order 10 or more of the same design. I do not customize single cards or postcards. Notepads and prints can be customized with no minimum but require 1 week production time. Magnets can also be customized with no minimum but require 2-4 weeks production time. Keychains, tattoos, stickers and vinyl magnets require a minimum of 100 of the same product and design plus 2-3 weeks production time. Kitchen towels can not be customized. All customized products will include a small design fee plus the cost of the item. Please contact me for more accurate pricing and timeframes.
do you offer custom designS?
I've made many custom magnet sets over the years. Customized magnets make great wedding or event favors and come with personalized packaging as well. I also offer custom designs for wedding and event invitations, logo design, personal stationery, etc. Contact me for availability and pricing.
do you offer printing services?
I am often asked if I can print someone else's design on a tshirt or tote bag. I stay pretty busy producing my own designs and can't take on extra work. I would also be charging custom and handmade prices. A local print shop would be much cheaper and faster than I could be. I can recommend local print shops and screen printers in Knoxville.
where can i find your products locally?
There are lots of great shops in Knoxville that carry my products. Please check my stockists page to see where my products are sold. Each shop curates their own offerings so not every item will be available. Check with the shop before making a special trip.
do you offer LOCAL PICK UP / delivery?
Local pick up in West Knoxville is available at check out. I do not deliver local orders.
do you offer your products WHOLESALE?
I have worked with over 100 retailers nationwide. If you're a retailer interested in carrying my products, visit my wholesale inquiries section to get in touch!
why does it take so long for my order to ship?
Most order ship the next day, but a few take a little longer. Wedding favor magnets, personalized stationery, bulk stationery, customized magnets, customized postcards, notepads, and prints, and large orders take a bit longer. I take pride in the quality of my work. I check every product before packaging it. Because the quality of the product is more important to me than creating products cheaply and quickly, large orders may take longer for me to produce (especially wholesale orders).